POLICIES & PROCEDURES 2017

Account information:

Liquid Assets sells ONLY to licensed professional’s with an active Cosmetology license number on file. All account information and account agreements must be completed on your Account Profile and authorized before any orders can be processed.

Shipping & Handling Procedures:

Orders are shipped via UPS Ground within 24 hours of receipt and confirmation of order and payment.
Shipping charges are as follows:

$0.00-$250.00 $12.95
$251.00-$500.00 $14.95
$501.00-$1,000.00 $16.95
$1,001.00-$1,500.00 $17.95
$1,500+ $19.95
  • Rewards orders will be shipped as received and considered a separate order. Rewards orders CANNOT be combined with other orders. Shipping charges for Rewards orders will be applied according to shipping charges above.
  • An Additional charge of $4.00 will be added on all Residential delivery addresses as classified by UPS.
  • Orders for multiple accounts can NOT be combined in shipping.
  • All orders shipped must be prepaid by Visa, Mc, Discover, Amex, Echeck or paid by cash or check at pick-up.
  • Special orders may incur additional shipping charges.
  • Extensions are Invoiced and shipped separately.
  • Please Call Customer Service for any refusal of shipments. Shipments that are refused through no fault of Liquid Assets, and reshipped, will be assessed additional shipping charges and responsible for original shipping charges and/or related fees

Sales Tax:

Sales tax will be included on all “classified” professional use items . Resale sales taxes exemption authorization must be on file. If a Resale Exemption Certificate is not on file, tax will be charged on all items. The salon/stylist account is responsible for any and all sales tax liability that was not charged and/or collected by Liquid Assets.

Return and Exchange Policy:

RETURNS OR EXCHANGES ARE ONLY ALLOWED IF PRODUCT IS DEFECTIVE AND/OR SENT IN ERROR BY LIQUID ASSETS. THESE RETURNS OR EXCHANGES WILL ONLY BE ACCEPTED WITH A PRE-AUTHORIZED RETURN AUTHORIZATION (RA) NUMBER . PLEASE CONTACT YOUR SALES REPRESENTATIVE OR CUSTOMER SERVICE TO OBTAIN AN AUTHORIZED RA NUMBER.

The following products and packages cannot be returned or exchanged:

  • Returns or exchanges are not allowed on promotional, introductory new door items, or discounted packages.
  • Returns or exchanges are not allowed on discontinued products or packaging.
  • Returns or exchanges are not allowed on Smoothing Treatment products.

Any and all exchanges are subject to a 20% re-stocking Fee. Store credit will expire after 60 days from date of issuance.

****Please check your order immediately upon receipt****

Please call your Sales Representative if applicable or Customer Service to replace incorrect product shipments, damaged products or confirm shipping shortages within 48 hours of receipt of goods.

If new product is sent to replace damaged, defective or incorrect items must be received by Liquid Assets within two weeks of the date the RA was issued. If the product is not returned within the two weeks, charges will apply.

4146 W.E. HECK CT., BATON ROUGE, LA 70816 ph: 225-292-6500 fax: 225-292-6501

orders@liquidassetsllc.com

UPCOMING EDUCATION EVENTS:

Monday, MARCH 19, 2018

Living Proof Cutting and Styling - Alabama

09:00 am to 4:00 pm (REGISTER NOW!)

Discover Living Proof’s new SMART teaching methodology designed to help stylists gather the information needed for confidence, credibility, and success behind the chair. The SMART Methodology demonstrates Living Proof’s new life-changing techniques for cutting and styling hair—elevate and enhance your core salon skills beyond anything you’ve ever experienced. DATE: MONDAY, MARCH 19TH LOCATION: SALON 12 - VESTAVIA HILLS, AL TIME: DEMO 9AM - 12PM $50 HANDS ON 1PM-4PM $150 Registration is required. To sign-up contact your business consultant or customer care at 225-292-6500.

Monday, MARCH 19, 2018

Sunlights Balayage Painting Balayage!

09:30 am to 3:00 pm (REGISTER NOW!)

Reawaken Hair's Natural Brilliance!™ Get ready to Join the Balayage Revolution® with Sunlights Artisan Educator Bailey Hilton! With both a morning Look & Learn and optional afternoon Hands-On, you'll be ready to Paint the World Yellow! Not only that, all students in the afternoon Hands-On will receive a FREE Balay Box®, lunch, use of a mannequin, Sunlights® swag bag, certificate, and educational handout! Monday, March 19, 2018 Liquid Assets Training Center 4146 WE Heck Court Baton Rouge, LA 70816 Look & Learn Demo $39 9:30a - 12:00p Intensive Hands-On $149* 12:30p - 3:00p *Full investment of $149 and attendance of Morning Look & Learn required for Hands-On portion; Hands-On students will receive a FREE Balay Box®, lunch, use of a mannequin, Sunlights® swag bag, certificate, and educational handout. To register, contact Liquid Assets at (225) 292-6500 or email Katie Wilcox at katie@liquidassetsllc.com.

Monday, APRIL 9, 2018

Cezanne Smoothing Demonstration

09:00 am to 12:30 pm (REGISTER NOW!)

DISCOVER WHY SO MANY STYLISTS HAVE CHOSEN CEZANNE SMOOTHING TREATMENTS! » Cezanne is targeted toward fine salons and discerning stylists looking for a healthy alternative to traditional keratin smoothing treatments » Cezanne is long-lasting and safe for the stylist and the salon client– no gloves, masks or special ventilation systems are needed » Stylists are able to perform color services same day » Cezanne is salon-tested, clinically proven and sets a new standard for superior performance and world-class safety » Clients can wash hair, work out and wear their hair up immediately after treatment » Cezanne is perfect for clients seeking natural products and services ---------------------------------------------------------------------------- MONDAY, APRIL 9TH, 2018 FORECAST SALON 1707 28th Ave S Birmingham, AL 35209 TIME: 9AM - 12:30PM COST: COMPLIMENTARY REGISTRATION IS REQUIRED. TO SIGN-UP PLEASE CONTACT VINCE HARRIS AT 225-281-1831 OR VHARRIS@LIQUIDASSETSLLC.COM